HNG Return Policy

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, items must be:

• Unworn

• Unwashed

• In original condition

• Free of stains, odors, pet hair, or damage

• Returned in original packaging when possible

We reserve the right to refuse returns that do not meet these conditions.

Return Shipping

Customers are responsible for all return shipping costs.

Original shipping charges are non-refundable.

We recommend using a trackable shipping service, as HNG is not responsible for lost or damaged return shipments.

Print-On-Demand Production

All HNG products are made to order.

Because of this, we do not offer exchanges for size or preference. If you need a different size, please place a new order and return the original item (if eligible).

Damaged or Incorrect Items

If your item arrives damaged or incorrect, contact us within 5 days of delivery with photos of:

• The garment

• The issue

• The packaging

Claims submitted after 5 days may not be eligible for resolution.

Final Sale Items

Sale items, limited releases, and promotional items are final sale and not eligible for return.

Refunds

Once your return is received and inspected, approved refunds will be issued to the original payment method.

Please allow 5–10 business days for processing after receipt.

Important Notes

HNG is not responsible for:

• Incorrect sizing chosen by the customer

• Normal wear and tear

• Damage caused after delivery

• Delays caused by shipping carriers

By placing an order, you agree to this return policy.